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Business management Summary Cheat Sheet
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BUSINESS STUDIES – 9.2
BUSINESS MANAGEMENT
nature of management
features of effective management
odefinition of management: process of coordinating a business’s resources to achieve
its goals
oeffective management is achieving goals and objectives of a business by making the
right business decisions at the right time
oan effective manager must be good at planning, motivating staff, controlling business
and have skills
ofeatures:
- planning: decide on organisational goals and use/allocate resources to
achieve goals. process of setting objectives and deciding on methods to
achieve them
- organising: establishes the rules and reporting relationship that allows to
reach organisational goals
- leading: encourage and coordinate individuals and groups so they work
together
- controlling: evaluate how well the organisation is achieving goals
Characteristics of management
1 having the ability to analyse information, attend meetings and communicate
with a wide range of people both inside and outside the business
2 possessing the skills to manage change effectively
3 having the vision to see how things could be, rather than just accepting things
the way they are
4 providing leadership through the desire to encourage, motivate and guide
employees
5 understanding your roles and responsibilities in order to achieve the goals of the
business.
skills of management
ointerpersonal/communication:
- referred to people skills
- needed in order to listen, communicate and understand others
- an effective manager adjusts their manner to suit different types of people
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