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SAQA 115394 - SAQA

SAQA
Course

Public Financial Management (CPUD191/PUBA 806 )

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Academic year: 2022/2023
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All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus t quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD:

Develop a consulting service ethic SAQA US ID UNIT STANDARD TITLE 115394 Develop a consulting service ethic ORIGINATOR SGB Human Resource Management and Practices PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY - FIELD SUBFIELD Field 03 - Business, Commerce and Management Studies Human Resources ABET BAND UNIT STANDARD TYPE

PRE- 2009 NQF LEVEL NQF LEVEL CREDITS

Undefined Regular Level 5 Level TBA: Pre- was L

5

REGISTRATION STATUS REGISTRATION START

DATE

REGISTRATION END

DATE

SAQA DECISION

NUMBER

Reregistered 2018-07-01 2023-06-30 SAQA 06120/ LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT 2024-06-30 2027-06-

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

The person credited with this Unit Standard is able to assign priority to the needs and interests of the client in a consulting engagement.

The qualifying learner is capable of:

 Developing a service ethic for an organisation  Determining how the client sees the organisation and the relevant issues  Determining recommendations that would add value to the client's organisation  Determining the affective dimensions of any change project

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

It is assumed that learners are competent in Communication at NQF Level 4.

UNIT STANDARD RANGE

N/A

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Develop a service ethic for a consulting organisation.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

The government's Batho Pele principles are studied and a summary made of how they lead to the provision of good service to the client by an employee of an organisation.

ASSESSMENT CRITERION 2

A written explanation is given of what the Batho Pele principles mean for service provision in the ERP consulting field.

ASSESSMENT CRITERION 3

A service ethic for a consulting organisation is drawn up using the Batho Pele principles and the principles of other organisations in the sector.

ASSESSMENT CRITERION 4

Decisions on the appropriateness or otherwise of a range of actions by consultants in the organisation when viewed against the service ethic are taken during discussions with senior consultants in the organisation.

SPECIFIC OUTCOME 2

Determine how the client sees the organisation and the relevant issues.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Appropriate tools are developed and used for determining client preferences and ways of seeing problems and issues

ASSESSMENT CRITERION 2

Clients' attitudes to change are carefully examined and accurately recorded so as to factor these into subsequent decision-making.

SPECIFIC OUTCOME 3

Determine recommendations that would add value to the client's organisation.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

The concept of adding value to an organisation is explained using examples of changes recommended by the learner's organisation to a client to show which added value and which did not.

ASSESSMENT CRITERION 2

The client's organisation is analysed and a full list of possible changes that could be introduced is compiled in writing indicating what advantage each would hold for the organisation.

ASSESSMENT CRITERION 3

The possible changes are analysed and an indication given of which would add value to the organisation.

SPECIFIC OUTCOME 4

Determine the affective dimensions of any change project.

UNIT STANDARD CCFO CONTRIBUTING

Contribute to the full personal development of the learner when implementing and adhering to a service ethic the development of both learner as an individual and the organisational culture as a whole are advanced

UNIT STANDARD ASSESSOR CRITERIA

N/A

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

N/A

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

ID QUALIFICATION

TITLE

PRE-

2009

NQF

LEVEL

NQF

LEVEL

STATUS END

DATE

PRIMARY OR

DELEGATED QA

FUNCTIONARY

Core 48874

National Certificate: Business Consulting Practice (Enterprise Resource Planning)

Level 5

Level TBA: Pre- 2009 was L

Reregistered 2023- 06-30 SERVICES

Core 49419

National Diploma: Business Consulting Practice

Level 5 NQF Level 05

Reregistered 2023- 06-

SERVICES

Elective 79886 National Certificate: Business Advising

Level 5 NQF Level 05

Reregistered 2023- 06-

SERVICES

Elective 73129

National Diploma: Public Relations Practice

Level 5

NQF

Level 05 Reregistered

2023-

06-30 SERVICES

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

  1. B AND T SKILLS DEVELOPMENT TRAININGS
  2. Moripe Business Training and Consultants
  3. Naeem Consultants
  4. New Heights 1082
  5. SirSam EDU
  6. TRAINING YOUNG MINDS
  7. ZALLOO LEARNING SOLUTION

All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be Qualifications Authority (SAQA) should be acknowledged as the source.

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SAQA 115394 - SAQA

Course: Public Financial Management (CPUD191/PUBA 806 )

12 Documents
Students shared 12 documents in this course
Was this document helpful?
All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus t
quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY
REGISTERED UNIT STANDARD:
Develop a consulting service ethic
SAQA US ID UNIT STANDARD TITLE
115394 Develop a consulting service ethic
ORIGINATOR
SGB Human Resource Management and Practices
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Human Resources
ABET BAND UNIT STANDARD
TYPE
PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined Regular Level 5 Level TBA: Pre-2009
was L5
5
REGISTRATION STATUS REGISTRATION START
DATE
REGISTRATION END
DATE
SAQA DECISION
NUMBER
Reregistered 2018-07-01 2023-06-30 SAQA 06120/18
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30 2027-06-30
In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text
(purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless
specifically stated otherwise.
This unit standard does not replace any other unit standard and is not replaced by any other unit
standard.
PURPOSE OF THE UNIT STANDARD
The person credited with this Unit Standard is able to assign priority to the needs and interests of the
client in a consulting engagement.
The qualifying learner is capable of:
Developing a service ethic for an organisation
Determining how the client sees the organisation and the relevant issues
Determining recommendations that would add value to the client's organisation
Determining the affective dimensions of any change project
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING
It is assumed that learners are competent in Communication at NQF Level 4.
UNIT STANDARD RANGE
N/A