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Employee development and talent programme
Course: Derivatives and Risk Management (Options, Futures and Derivatives)
26 Documents
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University: SVKM's NMIMS
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NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: Employee Development & Talent Management
Internal Assignment Applicable for June 2023 Examination
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Ans 1:
INTRODUCTION:
Training evaluation is the systematic process of collecting information and using that information to
improve your training. Evaluation provides feedback to help you identify if your training achieved your
intended outcomes, and helps you make decisions about future trainings.
Developing a training evaluation process typically involves the following steps:
Identify the training goals and objectives: Before starting the training program, it is essential to identify
the goals and objectives of the training program. It will help to ensure that the training program aligns
with the organization's objectives.
Determine the evaluation criteria: The next step is to determine the criteria for evaluating the
effectiveness of the training program. The evaluation criteria should align with the training goals and
objectives.
Select the evaluation method: The evaluation method should be chosen based on the evaluation criteria.
It can be a survey, observation, focus group discussion, or interview.
Collect data: Once the evaluation method is chosen, data should be collected using the selected method.
Analyze data: The data collected should be analyzed to determine the effectiveness of the training
program.
Report findings: The findings of the analysis should be reported to stakeholders, including the trainers
and participants.
The Kirkpatrick Model is a globally recognized method of evaluating the results of training and learning
programs. It assesses both formal and informal training methods and rates them against four levels of
criteria: reaction, learning, behavior, and results.
CONCEPT AND APPLICATION:
The Kirkpatrick model is a popular framework for evaluating training effectiveness. The model consists
of four levels:
Level 1: Reaction - The participants' reactions to the training program are evaluated. It involves
collecting feedback on the training program's usefulness, relevance, and quality.
Level 2: Learning - The knowledge, skills, and attitudes acquired by the participants during the training
program are evaluated.
Level 3: Behavior - The behavior changes in participants due to the training program are evaluated.
Level 4: Results - The training program's impact on the organization's performance is evaluated.
CONCLUSION:
To use the Kirkpatrick model to evaluate the effectiveness of the training program aimed at enhancing the
people management skills of Project Managers, the following steps can be taken:
Level 1: Reaction - Feedback can be collected from the participants through surveys or questionnaires.
The feedback can be used to determine the training program's usefulness, relevance, and quality.
Level 2: Learning - Knowledge and skills assessments can be used to evaluate the knowledge and skills
acquired by the participants during the training program.
Level 3: Behavior - Behavior changes can be evaluated through observation or interviews with the
participants' supervisors. The supervisors can be asked to evaluate the participants' people management
skills before and after the training program.