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Io chap 1 - notes
Industrial Psychology
University of San Carlos
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- Organizational behav- ior the study of human behavior in:
- organizational settings,
- the interface between human behavior and the organization,
- the organization itself
- Become a better em- ployee
- Become a better manager
- Understand how peo- ple behave and why they do what they do
- Help you focus on developing a global mindset Studying OB can help you: (4)
- Motivated, engaged employees whose goals align with busi- ness strategy
- Strong leadership and direction
- Better bottom lines Organizations that successfully implement OB prin- ciples have: (3)
- Planning Organizing Leading Controlling The 4 Management Functions
- human, financial, physical, and informa- tion Resources Used By Managers
- Planning Determining an organization's desired future posi- tion and the best means of getting there
Study online at quizlet/_dmnh5g 7. Organizing Designing jobs, grouping jobs into units, and estab- lishing patterns of authority between jobs and units 8. Leading Getting the organization's members to work together toward the organization's goals 9. Controlling Monitoring and correcting the actions of the organi- zation and its members to keep them directed toward their goals 10. technical, interperson- al, conceptual, diag- nostic Critical Managerial Skills (4) 11. Technical Skills The skills necessary to accomplish specific tasks within the organization 12. Interpersonal Skills to communicate with, understand, and motivate indi- viduals and groups. 13. Conceptual Skills the manager's ability to think in the abstract. A man- ager with this is able to see the "big picture." That is, he or she can see opportunity where others see roadblocks or problems. 14. Diagnostic Skills allow managers to better understand cause-and-ef- fect relationships and to recognize the optimal solu- tions to problems. 15. Human Resource Management (HRM) The set of organizational activities directed at attract- ing, developing, and maintaining an effective workforce 16. Competitive advan- tage An organization's edge over rivals in attracting cus- tomers and defending itself against competition 17. innovation, distribu- tion, speed, conve- nience, first to market, Sources of Competitive Advantage (9)
Study online at quizlet/_dmnh5g Focusing on a narrow market segment or niche and pursuing either a differentiation or cost leadership strategy within that market segment. 34. Specialization This strategy emphasizes on customer loyalty. 35. Customer loyalty delivering unique and customizable products or ser- vices to meet customers' needs. 36. Growth Strategy Company expansion organically or through acquisi- tions 37. Scientific Manage- ment
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First formal study of OB (1890s), abandoned after WWI - Maximized productivity but led to monotonous, de- humanizing conditions 38. Hawthorne Effect the alteration(improvement) of behavior by the sub- jects of a study due to their awareness of being observed. 39. Human Relations Movement Viewed organizations as cooperative systems - Treated workers' orientations, values, and feelings as important parts of organizational dynamics and performance - Created a new era of more humane, employee-cen- tered management and highlighted the importance of people to organi- zational success - But was hampered by unsound research methods 40. Systems Perspective An interrelated set of elements that function as a whole—inputs are
Study online at quizlet/_dmnh5g combined/transformed by managers into outputs from the system 41. Situational Perspec- tive suggests that in most organizations, situations and outcomes are influenced by other variables 42. Universal Model Presumes a direct cause-and-effect linkage between variables Complexities of human behavior and organizational settings make universal conclusions virtually impos- sible 43. Interactionalist Per- spective Focuses on how individuals and situations interact continuously to determine individuals' behavior - Attempts to explain how people select, interpret, and change various situations 44. Enhance behaviors and attitudes - Promote citizenship - Minimize dysfunction- al behaviors - Drive strategic execu- tion Managers' goals (4) 45. Productivity Narrow measure of efficiency: number of products or services created per unit of input 46. Performance Broader concept made up of all work-related behav- iors 47. Commitment
Study online at quizlet/_dmnh5g 54. hypothesis is a written prediction specifying expected relation- ships between certain variables. 55. independent variable is the variable the researchers set 56. dependent variable is the variable the researchers measure 57. Correlation —the strength of the relationship between the two variables 58. perfect positive rela- tionship A +1 correlation is called? 59. perfect negative corre- lation A -1 correlation is called? 60. meta-analysis is used to combine the results of many different research studies done for a variety or organizations and jobs
Io chap 1 - notes
Course: Industrial Psychology
University: University of San Carlos
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- More from:Industrial PsychologyUniversity of San Carlos35 Documents
